Privacy Policy
O&K Essentials Co., Limited
Reg. No. : 72584268
RM 01, 26TH FLOOR, WORKING VIEW COMM BUILDING, 21 YIU WAH STREET, CAUSEWAY BAY HONG KONG
This Privacy Policy explains how TrainWise (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website trainwise-fitness.com (the “Site”), use our services, or communicate with us.
By using our Site or services, you agree to the collection and use of information as described in this policy.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any revisions will be posted on our Site with an updated “Last Updated” date.
Information We Collect
We collect personal information in three main ways:
1. Information You Provide to Us:
• Contact details (name, email, phone number)
• Order details (billing/shipping address, payment confirmation)
• Account details (username, password, security questions)
• Customer support interactions
2. Information Collected Automatically:
• Usage data (device type, IP address, browser type, and how you interact with our Site)
• Cookies and tracking technologies to analyze website traffic and improve user experience
3. Information from Third Parties:
• Payment providers (to process transactions securely)
• Advertising and analytics partners (for targeted promotions)
How We Use Your Information
We use your personal data for the following purposes:
Providing Services: To process orders, manage accounts, deliver training programs, and support users.
Marketing & Advertising: To send promotional emails, display targeted ads, and personalize content.
Security & Fraud Prevention: To protect accounts, detect suspicious activity, and comply with legal obligations.
Service Improvement: To analyze website performance, optimize user experience, and develop new training programs.
Cookies & Tracking Technologies
We use cookies to enhance user experience, analyze traffic, and provide personalized content. You can control cookies through your browser settings. Blocking cookies may impact certain website features.
How We Share Information
We only share your data when necessary, such as:
• With service providers (e.g., payment processors, hosting services)
• With marketing partners (for relevant ads and promotions)
• To comply with legal requirements
We do not sell or rent your personal information.
Your Rights & Choices
Depending on your location, you may have the right to:
• Access your data
• Request corrections or deletions
• Opt-out of marketing communications
• Restrict certain processing activities
To exercise your rights, please contact us at trainwisefitness@gmail.com
Security & Data Retention
We implement strong security measures to protect your data. Your information is retained only as long as necessary for business or legal purposes.